The History of American Home Products :: American Home Products Corporation Essays

The History of American Home Products   Ã‚  Ã‚  Ã‚  Ã‚  American Home Products Corporation (AHP) was founded in 1926 and has a history of continuous acquisitions of smaller companies that made proprietary medicines. In 1931, AHP purchased John Wyeth & Brother, Inc. from Harvard University. Another important acquisition was that of Canada’s Ayerst Laboratories in 1943. Ayerst was a large pharmaceutical company that had introduced Premarin, the world’s first conjugated estrogen product, and now the most widely prescribed product in the United States (ahp.com). In March of 1982, Sherwood Medical was acquired, enabling AHP to capture a share of the developing medical devices market. In 1984, Whitehall, an original member of AHP, started to market ibuprofen in the United States that was sold under the trademark Advil.   Ã‚  Ã‚  Ã‚  Ã‚  Lawyer John Stafford became CEO in 1986 and soon after he supervised the acquisition of Bristol-Meyer’s animal health division and assimilated the new business into Fort Dodge, now Fort Dodge Animal Health. In 1989, AHP bought A.H. Robins along with its popular consumer products, including Chap Stick, Dimetapp, and Robitussin. AHP and American Cyanamid merged in 1994 in a deal valued at $9.6 billion. AHP introduced many new products in 1996, including Redux and Pondimin (Phen-Phen), two weight-reduction drugs. These drugs were later pulled from the market because of links to serious health problems and lawsuits soon followed. When 1998 mega-merger plans with SmithKline Beecham and Monsanto collapsed, AHP settled for the acquisition of New Jersey based Solgar Vitamin and Herb Company for $425 million. It’s clear to see that AHP’s history is comprised of acquisitions in the desire to be the ultimate leader of the pharmaceutical industry. Marketing   Ã‚  Ã‚  Ã‚  Ã‚  American Home Products has a suprisingly vast array of products. From women’s health care products to agricultural goods to animal health care products, AHP covers a variety of pharmaceutical needs.   Ã‚  Ã‚  Ã‚  Ã‚  Wyeth-Ayerst’s research, products, and educational initiatives benefit millions of women. Premarin, the most widely prescribed medication in the United States, is a post-menopausal product that gained AHP notoriety when it was introduced in 1996. Wyeth-Ayerst also introduced Alesse in 1997, a low-dose oral contraceptive formulation that has become very popular in the birth control field.   Ã‚  Ã‚  Ã‚  Ã‚  Wyeth-Ayerst also focused its research on cardiovascular therapies and mental health products. Its cardiovascular research concentrates on medication for diseases such as arrhythmia and hypertension. Their anti-arrhythmia franchise leads the U.S. market, reflecting Wyeth-Ayerst’s and AHP’s recognition of life-threatening ventricular arrhythmia (Tardiff 114).

Media Violence Against Women Essay -- Argumentative Persuasive Topics

Media Violence Against Women      Ã‚  Ã‚   In the United States, as well as throughout the majority of the world, people are bombarded with information on a daily basis.   The majority of the information that it seen or heard is a direct result of someone   aiming the information at the masses.   Whether it is a company that would like us to buy it's product, or a newspaper that would have us believe a certain "fact" that they are reporting, someone has decided how the information will be presented.   This notion brings me to the issue of how our society perpetuates violence against women through the use of the media and television shows.   I would argue that, because we are socialized on a daily basis to believe certain ideas, this same process contributes to the violence aimed toward women.   This encompasses the concept that impressionable young men may remain unaware of the impact of this violence by the omission of certain facts from news articles.   It is also important to   see how the medi a contributes to the way in which the abused women see their role in the "creation" of this violence.   Furthermore, I would reason that these media outlets create a certain type of apathy in our society that has caused many people to either blame the victim, or just turn their heads and consider domestic violence a "family" problem, thus ignoring the legal ramifications altogether. This area must be understood in order to determine how the distortion of the ideas that are being expressed, through the use of television and magazines, are directly related to the societal values being represented.      Ã‚  Ã‚   The first issue that I would like to analyze is how we as a society encourage violence against women.   Images flow into our homes everyday th... ...ved from our own lives.   Only then can we decided whether these portrayals are in fact the truth, or just more rhetoric being feed to us from the patriarchal view point of modern media outlets.       Works Cited       Berns, Nancy.   "My Problem and -How I Solved it: Domestic Violence in Women's Magazines". Sociology   Ã‚  Ã‚  Ã‚  Ã‚   Quarterly. 40 (Winter 1999) : 85-109 Carmody, Dianne Cyr.   Entertaining Violence. New York 1998. "Mixed Messages: Images of Domestic Violence   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   on "Reality " Television.  Ã‚   Ed. Mark Fishman and Gray Cavander.   Aldine De Gruyter Lemmey, Dorothy.   "Collective Silence for Collective Violence".   <1999 http//www.Feminista.com/   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   v1n12/lemmey.html : 1-6> Roland, John.   "Additional Amendments to the Constitution". <http://www.constitution.org/cons/afterten.htm>         

The Nuclear Family is No Longer the Norm in Modern Britain :: Sociology

In this essay, I am going to be talking about nuclear families not being the norm anymore. A nuclear family is a family that consists of the mother, father and the child/children. A heterosexual relationship between the mother and father, which would be based on love and compassion. The mother’s role includes cooking for the family and looking after the children. The father’s role includes providing for the family and acting as a role model towards the children. The children are offspring of both the mother and the father. Years ago, nuclear families were the norm in Britain. It was required that the relationship between a couple should be armoured by marriage. Although this point isn’t really believed anymore, some people still follow it-e.g. -Christians believe that couples should get married before they have any sort of sexually relationship, or even children. If your family wasn’t nuclear, you were considered as different to the society. You would even be treated differently. Not having a nuclear family would be a single mother with children, or a single father with children (though in some cases the adult could be a widow/widower). Another way of not being a nuclear family would even be being single/not married! In those days they used the word spinster for single women. (The word is not really used today, as it can be offensive to single women, although some cultures still choose to use it.) Nowadays, nuclear families are NOT the norm AT ALL. In fact, there are so many different types of families. There are single parent families, adopted families (where the child/children has been adopted), foster families (where the child/children has been fostered), gay and lesbian families, reconstituted (otherwise known as stepfamilies) and many many more. Personally, I think that the reason why nuclear families are no longer the norm in modern Britain is because of the different ways of life people have and the different views to life that people have. For example, single people could decide to have a child and not

Coffee Shops Essay

~Learning Issues~ 1. To describe consumers’ decision making in different market segments when they choose retailers of coffee using CDP. 2. To identify additional research that should be conducted to validate assumption about consumer decisions at each stage of the CDP model. 3. To learn how to organize marketing program should be provide for our customers after recognize their decision making process. 4. To see the impact of brand positioning to the consumers decision making. 5. To recommend marketing strategy after learn about consumers decision making process. 1. 0 Summary 2. 0Problem Identification Figure 1: Crimson Cup market segments As a wholesaler of coffee and tea and a provider of marketing programs to independent coffee shops and retailers, CrimsonCup has experienced growth over the past decade and is within range of becoming the nation’s second- or third-largest alternative to Starbucks. Figure 1 show about the segmentation of the Crimson Customers which divided into primary customers and ultimate customers. Primary customers are the independent coffee shops, grocery and restaurant. However the ultimate customers are divided into two groups; first is the consumers that buy the coffee from the primary customers and brewing at home; second is the consumers go to the coffee shops to drink coffee. The important of understanding of the ultimate customers are very important because the demand of the primary customers comes from the demand of ultimate customers as consumers. This company branding mission has focused on creating the independent retailer as the brand, rather than the product supplier. The CrimsonCup brand is featured on packaged coffee sold by retailers for office or home consumption, on mugs and cups provided to retailers and in some other promotional materials, and the firm is now considering the issue of weather it should be more aggressive in its promotion of the CrimsonCup or Coffee for Independent Thinkers brands as well as how best to develop its strategy of helping the independent coffee shops it serves. In understanding of the consumers’ wants and need, they search for many information and from the case, there is one consumer research already give some result about coffee consumption that made the university students or people that closely related to the university environment as focus group. The information get from this research need some additional approval from others finding to made their assumption about the behavior of the consumers to the Crimson Cup product or information related to the coffee consumption will be more meaningful to understand the attitudes of the consumers. By using the consumer decision making model, we are trying to analyze the consumer behavior in consuming coffee and make our recommendations about what strategy should be focus by this company and to suggest some alternatives to solve their problems and to get more opportunities in this industry. 3. 0Analysis We are using the consumers’ decision making model to analyze the consumer behavior of this company. 3. 1Market Segmentation Evaluation The differences of consumers in making decision will make them divided into difference segments in the market. Before we continue to discuss about the consumer decision making process that shows in figure 2, we underline first the environmental influences and individual differences because this two elements in the CDP’s model will be important to most of part in the consumer decision making process. Environmental Influences We found that the environmental influences for this product are culture, family and situation: 1. Culture: The customer segments in this case change over the past year. The American coffee culture brought on by an insurgence of gourmet coffee retailers and than evolved to a point where â€Å"getting a coffee, going out for coffee, is our little space in the workday to call our own†. The evolution of the culture show that how important of coffee in the American culture and they consume it anytime that more than just take the coffee in their breakfast early in the morning. 2. Family: From the research, one of important factors that influence purchasing decision is recommendation from family or friends. 3. Situation: The consumption of coffee in this market segments can also influence by occasion factor means when the whether at that time in winter, they will take more coffee rather than during summer. Figure 2: Consumer Decision Process Model Individual Differences 1. Consumer resources will make individual influences because the consumers in this case have different resources especially time, students or people that working in the university will have limited time to spend for searching location for the coffee shops. They will choose the nearer shops to take a little break to make them fresh. For the money resources, they are not constraint of it because from the research price is at sixth factor that encourage them to buy the coffee and seventh factors that discouraged them to not take it. We can predict that, the consumers in this coffee drink market are not price sensitive because of enough money resources. 2. Attitudes: The beliefs and feeling that more on quality and convenience place when they consume the coffee will make differences to their individual factors. Percent Beliefs and feeling 1. 58 Regularly buy coffee at coffee shop said coffee shops offer better-quality coffee. 2. 33 They think coffee shops sell better coffee than those of their competitors 3. 37 Purchase their coffee at coffee shops instead brewing it at home normally goes to the closest one. 4. Personality: person that need more energy and have busy lifestyle will take more coffee rather than people that consume it because of social activities like to spend time with their friends with coffee. 3. 2Need Recognition Consumers in the coffee market will start recognize that they need to take a cup of coffee at least when there is environmental influences occurs, when their mind set that they must take coffee as the term as ‘consumption norms’ in their culture, they will need to take it anytime. That is the reason why the American will take coffee not only in the morning like Malaysian in their breakfast but anytime when it crosses to their mind. They also will take coffee more in the winter season because their need to make themselves hot and tasty, as well as the routine and tradition of sharing a drink with friends as a social event. For individual differences, the need of the student and people in the university will be differences each of them depends on their psychological affect that when they want to have energy or avoid sleepy when they doing their work, they have to take a coffee. The need recognition for this group will be high when they have many assignments that must be done every time and have to stay up at night. 3. 3Search When the consumers had need recognition process in their mind, they will start with making internal search. In their memory will have some information when they are exposing and have retention to some coffee brand before in their mind. Marketer must stimuli the consumer memory with their activity and non-marketer also give some conformation in this process that consider as external search. Even from the research said that brand is not factors that really encourage or discourage them to choose the coffee but how the marketers positioning their brand still are important. In this case, the marketers generally make TV commercials, store displays, give free samples in the mall and fliers and newspaper coupons to influence the consumers but approach that use by the Crimson Cup to position their product using: 1. Their position statement is â€Å"coffee for Independent Thinkers† as approval to consumers that they will get quality drinks in a clean and friendly environment. From the report said, â€Å"People see ‘coffee for independent Thinkers’ and come in to the coffee house. They like the message. † 2. The Crimsoncup believe that quality can make consumers perceive more better to their product and because of that, they offer quality coffee bean that: Have Fair Trade Certified Organic coffee are certified by USDA (Quality Certification Services) Signature blends. Flavored coffees in light, medium, and dark roasts with Class I Specialty Grade Coffee. Non-marketer also will stimuli them because in this case, word-of-mouth from other people experience will influence them to get information about a new coffee house. Recommendation from family and friends also will influence them to choose the coffee shops. The more effective stimuli expose to the consumer the more intention the brand will be keep it the memory of the consumers. 3. 4Pre-Purchase Evaluation of Alternatives Again this process will influence by environmental influences and individual differences. If they have and experience before with satisfaction after consume the coffee drink, positive reinforcement will be happened to encourage them to use this information in the pre-purchase evaluation alternatives process. But the most important element here is the influence or recommendation from the family and friends to choose the coffee shops or to buy the coffee brands. Here, factor that encourage and discourage will be play in the consumer mind while making evaluation. Research finding is like table 1 and table 2 that mention about factors encourage and discouraged consumers to return to the coffee shops. Table 1: Factors encourage consumers to return to the store Factor Description Score 1. Location Highest score show that the consumers prefer to choose the closest store/shops. 6. 6 2. Taste – 6. 43 3. Atmosphere When going for social reason, atmosphere is important, but less when going alone. 6. 04 4. Price Ranked fifth 5. 19 5. Brand For a favored brand was a reason to purchase coffee for office or home use. 4. 95 Table 2: Factors discourage consumers to return to the store Factor Description Score 1. Taste Highest score 6. 90 2. Price Ranked fourth 6. 00 3. Brand. Brand ranked low as a reason for choosing a store or determining frequency of visits to the store. 4. 56 Even the locations the first choice but the reason of consumers will return to the store are combination of taste, price and location. Speed of service was also mentioned as a factor when deciding to go. 3. 5Purchase When they purchase the coffee, the factors that will attract them to come to the shop are the location and the quality that they will receive from the shop like the taste of coffee as the second encourage factors and also clean and friendly environment. From the report of the Crimson Cup Independent retailers said ‘People see ‘Coffee for Independent Thinkers’ and come in to the coffee house. They like the message’. This shows the success of the retailers to attract the consumers using the brand slogan and the services that will provide clean and friendly environment. 3. 6Consumption From the research found that the most positive items sometimes bought at a coffee shop were breakfast food such as list in table below: Table 3: others items buy in coffee shop. Food Percentage 1. 2. 3. 4. Bagel and muffins Sweets (cookies and cakes) Chai tea Not ever purchase other items 55 14 8 13 Because of the culture of American like coffee, so there is no special time for them to get a cup of coffee but for the students, the probability is drinking coffee early in the morning to boost energy before start work or at night to retain and maintain energy to stay up doing assignment until early in the morning. 3. 7Post-consumption Evaluation. From the case, if they have a bad experiences to the coffee they will make punishment with tell others consumer to not take the coffee at that shop but when they have positive experience they will came again. The research finding tell us that taste of the coffee will be the second important factors why they choose the coffee drinks and the first factor they not return to the coffee shops. So, even location will be the first factor to encourage them to come again to the shops but the taste still be most important as the first things that should be focus by the Crimsoncup to maintain the product quality. Quality is more refer to the taste and the convenience is more refer to the location. The level of satisfaction is encourage by this both factors that make the consumers perceive they receive a good quality product at the right location plus with quality extra services in clean and friendly environment. 3. 8Divestment They did not mention about anything for this process. We will suggest them to make research to identify some information like what the customers do with the bean if they brew it at home, the packaging and maybe the cup to serve the coffee. This information can be use by Crimson Cup to complete building an effective marketing strategy. 4. 0SWOT analysis of Crimson Cup coffee From the case, we analysis their company using SWOT analysis like figure below: Strength Weaknesses Statistics shows that small prepared coffee retailers are growing faster than the mighty Starbucks. Crimson Cup is has specialize in this industry by served independent coffee houses, teaching independent coffee shop owners the skills needed to operate a viable and competitive business. Greg Ubert as a founder of this company is the author of ‘The Seven Steps to Success: A Common Sense Guide to Succeed In Specialty Coffee’. We see this directly to share skills and information with the independent coffee shops retailers but indirectly influence the consumers that they will get quality services from the coffee shops. They have their own website that can search from website address www. forindependenthinkers. com or www. crimsoncup. com . Its expert baristas have opened well over hundred coffee shops around the country. Its starts-up program includes every things needed to operate independently without the constraints of franchise agreements. The coffees that they serve have quality certification like we discuss at the previous chapter. The slogan ‘Coffee for Independent perceive positively by the consumers. The Crimson Cup just focus limit their activities on the coffee and not serving bagels and muffins or sweets even there is demand of the item that found from the research. Opportunity Threat Coffee consumption is very important in American cultures There is winter season every year in that country. There is demand for items purchase with coffee in the shops (i. e. : muffins or cookies) . Recommendation from family or friends is one of the five most important factors for influencing purchase. 58% of respondents who regularly buy coffee at a coffee shop said coffee shops offer better-quality coffee and 33% perceive that the coffee quality of this shops better than competitors There are many competitors in coffee industry that serve with multi-style of marketing strategy such as Starbucks. The negative impression of the consumers to the coffee shops will make them distribute the information using word-of-mouth as a punishment or negative reinforcement for them our others consumers. 5. 0Alternatives There are many problems we identify before so the alternatives we provide here will give suggestion to the entire problem that we will use the make effective recommendation in the next chapter. The alternative will be dividing into: Additional research that should be done to make assumption. Brand focus Marketing strategy Marketing program (IMC) 5. 1Additional Research for More Understanding of the Consumer Behavior. After we make analysis, we put the research that had been done and come with the additional research that possible to be done to make more effective assumption for this company target market like table 4 below: Table 4: Consumer Research Stage Process Done Additional 1 Need recognition Environmental influences Culture Family Situation Individual differences Knowledge Attitudes lifestyle Environmental influences Social Class Individual differences Consumer resources Value 2 Search Stimuli (to general finding) Marketer (TV commercial, etc) Non-marketer (word-of-mouth). The research should be done more focus on the Crimson Cup. 3 Pre-purchase evaluation of alternative Factor encourage and discouraged to return to the coffee shops What make consumers satisfied and come again to the coffee shops. 4 Purchase Location Price Nature/quality of assortment Store clientele can be good research because it will be influence by the social culture. 5 Consumption How they consumer When they consume Where they consume How much they consumer? 6 Post-purchase evaluation Dissatisfaction ? (punishment) Satisfaction? Reaction? 7 Divestment There is no research state in this case. How customer’s divest packaging /cups? 5. 2Brand Focus Here is the evaluation of the alternatives for the brand focus; ‘Coffee for Independent Thinkers’ Advantages: 1. Consumers like the statement, ‘Coffee for Independent Thinkers ’. Once they see this slogan shows in the window of the coffee house, they will go in the coffee house. Besides that, those coffee houses which display this slogan on the window of the coffee houses are promise to offer quality drinks in a clean and friendly environment. 2. University students are the group of people that public perceives them as independent thinkers. So, by emphasis on ‘Coffee for Independent Thinkers’ brand, drinking CrimsonCup coffee can be a trend or lifestyle for the students. 3. When consumers see the seal, they know this coffee house is offer good quality coffee and nice environment for them to enjoy the coffee. As a result, ‘Coffee for Independent Thinkers’ slowly becomes the seal of guarantee for quality coffee. This action also fulfills the need of the consumers that the taste of the coffee is the most important reason that makes consumer to come back again. So, when the consumers see the seal ‘Coffee for Independent Thinkers’, 4. Crimson Cup primary customers is the independent coffee shops, other than attracting the consumers, they also can influence the independent coffee shops retailers to perceive positively this brand slogan. 5. The impact of the slogan show from the research that 58% of respondents who regularly buy coffee at a coffee shop said coffee shops offer better-quality coffee and 33% perceive that the coffee quality of this shops better than competitors. Disadvantages 1. Another disadvantages of promoting ‘Coffee for Independent Thinkers’ brand is CrimsonCup brand has exist for a long time. Most of the people know about CrimsonCup brand because anything about the coffee will makes consumers think of CrimsonCup. For example, when we mention about CrimsonCup, consumers will start thinking of a company who sells good quality coffee bean; a company that provide training for those who would like to open a coffee house; a company offer good quality coffee and etcetra. 2. If suddenly the company changes CrimsonCup to ‘Coffee for Independent Thinkers’ brand, consumers will get confused whether this is a new brand or another company cooperate with CrimsonCup. ‘Crimson Cup’ Advantages: 1. It already establish from 1991 and use by the company. Disadvantages: 1. Consumers are not really care about the brand of the coffee when they just simply want to drink coffee. Only those consumers who purchase the coffee mainly for office or home use will care about the brand of the coffee. So, with only focusing on the CrimsonCup, the impact of promotion or advertising activities not give high impact the consumers intention. Under this kind of situation, they will just choose which coffee house is nearer and convenient for them. 2. Consumers has possibility to ranked this brand quality is same like competitors. 5. 3Marketing Strategy To overcome with the marketing strategy, we divide the alternatives with 4 P’s. For these alternatives, we are using push strategy to encourage the demand from the consumers and pull strategy to encourage the primary customers to run their own activities that can encourage the increasing of sales. 5. 3. 1Price strategy Pricing strategy for the primary customers: Alternative 1: Allowance Alternative 2: Discount Here are the alternatives for the consumers (ultimate customers) Alternative 1: Membership price. Membership price usually entitle for primary customer who purchase constantly and loyal customers. Most of them are independent coffee shop or restaurant. Here customers need to fill in the membership form. This membership duration can last for one year. Crimson Cup provide them special price and keep their purchasing track record. For ultimate customers, every time they purchase at our coffee shop they have to present the membership card and membership number, so they are entitle for 8% discount for each cup of coffee. Each time they purchase by using the membership card they can collect the points and redeem it at our coffee shop. Other than that the advantage being a membership of CC is; based from the track record and base from the personal details we have, we will appreciate our customer during their birthday by giving them birthday coupon and they can redeem it at our coffee shop. Alternative two: Quantity discount Crimson Cup chooses by giving an ‘extra amount’ is one of the good idea to encourage customer to buy in large amount especially independent coffee shop. Every 2kg customers will enjoy 200grms extra. Customer pays for 2kgs price but enjoy 2200grms coffee. From 200grms coffee can cover at least 10 cups of coffee and coffee shop can gain an extra profit from it. For our coffee shop, customers who order five items in a single receipt worth $70 and above entitle for a regular cup of cappuccino for free. This idea is to encourage customer to come in a big group. 5. 3. 2Product strategy A product is define as anything that can be offered to the market for attention, use or consumption and that might satisfy a want or need ( Armstrong and Kotler 278). Alternative 1: Crimson Coffee CrimsonCup is a specialty coffee roaster. Their coffee beans are a special blend that Armando created, which is called Armando’s Blend. It’s smooth, no aftertaste, and smells delightfully good and full fill the coffee drinker’s need. Alternative 2: Coffee Cup Coffee can use disposable cup to serve their coffee with Crimson Coffee name and tagline ‘Coffee for Independent Thinkers’. This is because we want customers to drink with passion. The brown color paper with Crimson Coffee name is actually one different layer of paper. The main function of it is actually to absorb hit and cold; meaning that if customers buy some hot drink they can easily hold the brown layer to avoid them from hot especially kids. It is also same if they buy cold drink, the brown layer is use to absorb the water so that customer no need to ask for tissue paper. Alternative 3: Paper Bags. Fair Trade is an innovative, market-based approach to sustainable development. Crimson Cup is certified organic and shade grown. This means that the products you buy maintain biodiversity, provide shelter for migratory birds and help reduce global warming. Crimson Cup Coffee use paper bag and the material can easily recycle. At the paper bag stated clearly the Crimson Coffee Brand and tagline ‘Coffee For Independent Thinkers’ . Behind the paper bag consumers can search the map for the nearest Quality Certified stores on the CrimsonCup website. Alternative 4 : Product labeling They should show the Crimson Cup Logo at the packaging of the coffee bean that sell in the grocery or coffee shops. All off the certification they get also should be publish at the packaging or cups and mugs use to serve the coffee. Alternative 5: sell muffins, bagels, cookies and cake. They should sell items like bagels, muffins; cookies and cake because of there are demands of the products that consume together with the coffee. 5. 3. 3Promotion Strategy Making joint venture Making joint venture can be one of the methods for its marketing recommendations. For an example making joint venture with famous fast food companies such as MacDonald in order to put coffee in its menu. Now a day’s making joint venture is one of the ways for companies in order to make themselves more popular like PepsiCo which joint venture with KFC or Lipton. 5. 3. 4Place strategy. Clean, friendly environment because consumers more perceive on quality and convenience. Service delivery if the place is too far. Make a target for the range of shops in one town. 5. 4Integrated Marketing Communication program (IMC) Before we suggest alternatives for the IMC, actually the goals of the marketing program are: 1. To increase more awareness about the Independents coffee shops, grocery, and restaurant those serves the coffee from Crimson Cup or sell the coffee beans from this company. 2. To increase the knowledge of the consumers about the coffee and this activities will stimulate them to come to coffee shops or brewing at home. Alternatives 1:Barista4aDay Contest One of the programs which are launched is Barista4aDay which is a program for coffee lovers as customers (ultimate customers) or even independent coffee shop owners (primary customers). The program is simple. One coffee lover gets to spend a day learning the art of Barista. A Barista is a professional who is highly skilled in coffee preparation, with a comprehensive understanding of coffee, espresso, roast degree and espresso equipment. Point of purchase Try the coffee in front of the coffee shops. Crimson Cup travel to the focus group. Go to university or potential place by lorries. Leader’s opinion 6. 0Recommendation of Strategy After we list the all alternatives for all the problems that we underline in second chapters, we come with the recommendations below in the combination of strategy that will be run to influence the consumers’ decision making process. 4 P’s Price: Alternative 1: Allowance Alternative two: Quantity discount Product: Alternative 1: Crimson Coffee Alternative 2: Coffee Cup Alternative 4: Product labeling Alternative 5: sell muffins, bagels, cookies and cake. Promotion: Making joint venture. Package to make them try the muffin as new product Place: Clean and friendly environment. IMC (annual program) Baristas4aDay with personality Research Store clientele 7. 0Plan of action Program Responsible Duration Description 1. 2. 3. 4. 5. 6. 8. 0Contingency Plan 4 P’s Price: Alternative 1: Discount during winter season Alternative two: Quantity discount Product: Alternative 1: Crimson Coffee Alternative 2: Coffee Cup Alternative 4: Product labeling Promotion: Place: Clean and friendly environment. IMC (annual program) Point of purchase at the store Word of mouth by a leader 9. 0Conclusion. Consumer decision making model is very useful to analyze the behavior of consumers start from need recognition process until the divestment process. But, to get information for the every step or process in the model, some research should be run because research will supply more reliable and valid information to make our assumption more accurate. The assumption will be use to make prediction to the consumers decision making and this information are useful when the marketer trying to strategize their marketing programme or marketing activities to supply the products that can really transfer value the consumers. Reference: Blackwell, Miniard and Engel (2006), Consumer Behavior, 10th Ed. , Thompson, Southwestern Kotler, P. (2006) Marketing Management 12th edn. , Upper Saddle River, New Jersey; Perentice Hall. Kotler, P and Gary Armstrong (2006). Principles of Marketing 11th edn. Upper Saddle River, New Jersey, USA: Prentice-Hall Inc http://www. wikipedia. com http://www. mplans. com http://www. forindipendentthinkers. com.

Easy Jet( Airline company) e-marketing strategies Essay

Founded in the year 1995 Easy Jet has been a very fast growing company. In the year 1998 they sold their first seat through the internet and as of now almost 98% seats are sold online. This has made Easy Jet one of the foremost in the internet retailing. One of the foremost reasons the company went online is because it wanted to reduce and distribute costs. According to EasyJet.com (2008.a), the concept overview gives a overview of their e-marketing strategy, they are as follows:  · Reduction and distribution of costs which includes setting up their booking centres and manual labour.  · No tickets during travel. An email containing the booking reference itself is enough to board a plane. The further reduces tasks and costs of issuing, distribution, processing and reconciliation of tickets for every year.  · All operations are paperless thereby making the internet all the more useful for other businesses such as management and administration purposes. Mc Govern.G (2004) mentions that the e-marketing strategy needs to be logical must have substance and needs to have a lot of textual matter. In general it has to â€Å"be useful†. The main reason for its success is eCommerce and the way it has been used as a part of their business plan. The main reason for Easy Jet’s e-strategy was that the company wanted to â€Å"scale down its call centre operation† and sell most of their tickets online (2001). The use of the website has made their flights even cheaper when compared to their competitors. EasyJet.com (2008.b), gives an overview of the different ways that the internet is being used and how the customers are being benefited,  · Customers who book online receive discounts for each leg of the journey.  · They make it a point to put up all cheap flights online.  · Customers can search flights by fares and also view cheap flights that are available over two weeks.  · Customers can make their bookings online. Make any flight transfers, name changes and can request duplicate confirmations by email.  · Customers can also reschedule their flight bookings.  · The website also offers online check in for its passengers.  · The customer also has the option of selecting Speeding boarding which will enable the passenger to board the flight before all the other passengers.  · There are exclusive promotions for customers who are booking online. E-strategy is aimed at selective targeting of customer groups for promotions. According to Chaffey.D (2007) e-marketing strategy includes  · Segmentation and Targeting. Online customers are from different demographic locations, their needs and even behaviours are different. So the same e-strategy needs to be able to mould itself to specific requirements of the customer.  · Differentiation and Positioning. It is also important that the online product gives appropriate value for money. Competitors will have different value propositions and Easy Jet will have to be able to meet. Based on this some of the recommendations are as follows,  · The customer base needs to be expanded, by giving the customer more promotional benefits of online booking.  · E-marketing should not be seen as the sole marketing strategy but must be integrated as a part of the bigger marketing plan for the company.  · Enhance the experience of online booking by offering benefits, advantages and promotions.  · Make online booking a priority not a necessity. As they will have to retain the customer base of internet users as well as non-users.  · Need to start tie ups with other airlines so that they can expand into other countries.  · Their strategy needs to be able to handle and adopt to competition of airlines and new business models strategies of other companies which may or may not include e-strategy.  · The service of handling customer complaints and feedbacks should be effectively managed. So that feedbacks are positive and the complaints received are as minimal as possible.  · They should also have a plan in place if inflation occurs and if prices of products are affected. They need to be prepared with alternatives and substitutes.  · Change in political regulations and governments policies should have no or else minimal effect on the functioning of Easy Jet and its low prices.  · Easy Jet also needs to be environment friendly on and off air.  · They need to introduce their booking services by taking the technology of the internet to areas that do not have the facility. There are various kinds of e-tools that can be used on the internet. Some of the e-tools used by Easy Jet are listed below,  ·Ã‚  Ã‚  Ã‚   Websites so that customers can surf through the pages and book, cancel or transfer flights.  ·Ã‚  Ã‚  Ã‚   E-commerce to enable bookings online. There are other tools that are not being used by Easy Jet and these are listed as follows,  ·Ã‚  Ã‚  Ã‚   Email. So that customers can have their on personal Easy Jet email id for a more personals online service.  ·Ã‚  Ã‚  Ã‚   No chat and messenger service. A customer support executive can be online to help and guide the customer through the process of making transactions or else to assist in answering queries.  ·Ã‚  Ã‚  Ã‚   Communities and forums. These can help the customers to interact with other customers thereby enabling the company to understand and evaluate its services and customer satisfaction ratio.  ·Ã‚  Ã‚  Ã‚   The website can also include videos and sound clips to help customers who are physically disabled to still be able to use the internet to make bookings. Dr Chaffey.D (2008) suggests that there needs to be some core framework for assessment and that should include the product details, price competencies, introduce e-commerce transactions across different sites and promotions. This will then keep the customer in the virtual world as happy as in the real world.   Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚  Ã‚   Easy Jet has a very has a very good future ahead but only if it can take up on some recommendations to better itself in the long run.

Robin Hood

Hero or Criminal? Many people consider Robin Hood a hero. He was definitely a hero to the peasants of Nottingham. After all he stole from the rich and gave to the poor. If I were poor he would have been my hero, too. But to the rich people of Nottingham he was nothing more than a criminal. I'm sure I wouldn't think too highly of someone that stole my money. What Robin Hood never took into consideration was that even though the outcome was good the course of action he took wasn't right. So was he a hero or a criminal? Some people consider him a kind hearted hero. Others think of him as a cold hearted criminal. So which is it? It all depends on your perspective. The legend of Robin Hood is one of the most famous legends around. â€Å"He is the subject of nearly forty English and Scottish ballads and numerous tales, plays, and films† (Wilhelm â€Å"Robin Hood†). But a legend isn't always a fact. â€Å"Practically all that is known of the medieval legend of Robin Hood is derived from five surviving poems or ballads and a fragment of a play† (Holt 15). â€Å"The first literary reference to Robin Hood is in 1377. Much of the social background in the early ballads resembles the 14th century. But there are some reasons to believe that the Robin Hood legend was alive and well in the 13th century too. Hence, some historians like J. C. Holt prefer an earlier real Robin Hood† (Robin Hood-The Search for the Real Robin Hood 9). No one knows for sure if Robin Hood is even a real character. â€Å"According to one traditional story, Robin Hood was actually the Earl of Huntingdon, and his real name was Robert Fitzooth. But many scholars believe Robin Hood is completely fictitious. (â€Å"Robin Hood† 346). Roger Dodsworth, one of the greatest figures of the antiquarian movement of the seventeenth century, noted: Robert Locksley, born in Bradfield parish, in Hallamshire [S. Yorkshire], wounded his stepfather to death at plough: fled into the woods, and was relieved by his mother till he was discovered. Then he came to Clifton upon Calder, and came acquainted with Little John, that kept the ki ne, which said John is buried at Hathershed in Derbyshire, where he hath a fair tombstone with an inscription. Mr. Long saith that Fabyan saith, Little John was an Earl Huntingdon . After he joined with Much, the Miller's son. (Holt 44) There are also some other people that could have inspired the Robin Hood legend. Perhaps the earliest outlaw Robin Hood is Robert Hood, servant of the Abbot of Cirencester. Sometime between 1213 and 1216, he murdered a man named Ralph in the abbot's garden. Most Robin Hood legends stories do give the legendary outlaw a grudge against the church. But J. C. Holt dismisses this one as being too far from Robin's usual setting. (Robin Hood-The Search for the Real Robin Hood 9) There is also evidence to support the legend. A tombstone has been found with the following inscription: Here underneath this little stone Lies Robert, Earl of Huntington. Ne'er archer was as he so good And people called him Robin Hood. Such outlaws as he and his men Will England never see again. (Lapman v) This leads some people to believe that Robin Hood is based on a real person. Real or fictitious it is still a legend.

Discuss the Influence That Social Networking Plays in Society Today? Essay

How, and to what extent, has it re-defined social relationships and is this generationally specific? Social Networking plays an important role in society today; it will be argued that social networking has redefined social relationships and that this effect is generationally specific (Salman,2009) Social Networking sites such as Facebook have had a profound effect on personal relationships. The twenty first century is an imprisoned atmosphere where the Internet is the most prominent method of communication. Its users will most probably argue that using these social networking sites have had no direct impact on how they interact with others or have any direct affect on their social relationships, that in fact social networking sites had increased their participation in social activities and contact with their friends and family (APS 2010). However, with its increasing popularity and high usage, social networking has become the new way to â€Å"socialize†. In the past people developed social relationships through interaction face to face, by mail, by telephone, and in person, however there have been dramatic changes since the impact of the internet and sites like Facebook. These sites allow people to create online profiles, upload pictures and disburse personal information to their online allies which allows users to proclaim a perception of identity lived through a technological world. â€Å"These sites allow informal, 24 hour communication regardless of physical proximity†. The â€Å"social grid† boasting 175 million users, has been found to be â€Å"positive for social relations† (Kang,2010, p1) but according to the research I have undertaken, I will argue otherwise. To strengthen my argument I will use statistics from a survey that was conducted by The Australian Psychological Society (2010) with a total of 1,834 respondents. Fourteen percent of the survey respondents were male and seventy three percent were female. Thirteen percent of respondents chose not to disclose their gender (APS, 2010). Concerns about excessive use of online social networking were investigated. 0% of the participants felt a need to log on to these sites several times a day and believed that they wasted time on these sites, however 53% had declared that using social networking sites had increased their participation in social activities. (APS, 2010). Further studies into the effects social networking sites had on how people communicate with each other indicated that internet communication may supplement traditional social interaction like talking face to face and making time to see the other person in physical figure. Cyber bullying was also an expression of concern, particularly among children and adolescents with 28% of respondents reporting inappropriate and distressing behaviour whilst online (APS,2010). A few of the tasteless behaviours included abusive messages and harassment which is not only upsetting but can severely affect how someone feels about how they communicate with others and may feel a need to shut themselves out further from society in fear of abuse and confrontation. Some other disadvantages in using online social networking included: concerns about how catching up with friends had become increasingly non existent and a fear that using online social networking would become addictive. A study conducted by Chak and Lueng (2004) concluded that the more a person is addicted to the Internet, the shyer the person is, which will reflect the way that person communicates in the outside world where face to face interaction is significant. With Internet addiction fast becoming a popular enslavement, studies have indicated that some patterns of Internet use are associated with loneliness, shyness, anxiety, depression and self-consciousness. (Chak & Lueng 2004) which in turn will affect your social relationships. Valkenburg, Peter & Shoulten (2006) investigated the consequences of friend networking sites with negative feedback illustrating a decline in self esteem and well being. However, the positive feedback indicated that social networking sites had increased their social self esteem and well being. Although the association between Internet use and subsequent social support is negative, the effect is not statistically significant. People who use the internet more subsequently reported larger increases in loneliness while greater use of the internet was associated with increased depression at a subsequent period (Social Tech Science, 2010). â€Å"Social networking displaces face-to-face time: an hour longer spent on the Internet has been shown to equate to half an hour less face-to-face time in a day† (Social Tech Science, 2010, p1). The explosion in Social Networking sites such as Myspace and Facebook is broadly regarded as an exciting opportunity, especially for youth as they are more inclined to embrace the new technologies that are becoming increasingly available, although a study conducted by Kennedy (2009) found that the fastest growing demographic on Social Networking Sites were women aged 55 and older, and Facebook users older than 35 had doubled by the end of March 2009. This proves that Social Networking really has nothing to do with age but with society wanting to embrace new technologies to enhance their personal and professional lives. The results from the research I have gathered demonstrate that social networking sites do have a profound influence on society and it re-defines social relationships. However, it is not generationally specific. â€Å"In every era, cultures go through numerous changes, and in recent years ours has been more impacted than anything else by social media†. (Gordhamer,2009). Although there is a lot of research to support the argument that Social Networking Sites are the most beneficial form of communication and boosts self esteem and well being, we cannot ignore the body of evidence that suggests the impact social media has on our personal and professional lives.